U.S. customs brokerage for commercial imports

Eligible importers may file on their own behalf. Many appoint a licensed broker to assist with entries and compliance. Using a broker does not remove importer responsibilities. Check your specific goods and entry requirements.

Start with accurate transaction and product details, the commercial invoice, packing information and the relevant transport document. Origin evidence, permits and other requirements depend on the goods and entry type. A document that applies to one shipment is not automatically required for every shipment.

A customs bond is a financial guarantee required by US Customs and Border Protection (CBP) to ensure that duties, taxes, and fees are paid and that goods comply with U.S. regulations. There are two types:

• Single Entry Bond: Covers a single shipment
• Continuous Bond: Covers multiple shipments over a year, ideal for businesses that import regularly

You’ll typically need a customs bond if:

• You’re importing goods for commercial purposes.
• Your shipment is valued over $2,500.
• You’re importing regulated goods (e.g., food, pharmaceuticals).

A customs bond ensures compliance, avoids delays, and prevents penalties. Your US customs broker can help you determine the right bond and handle the filing process.

If your goods are held up at customs, it usually means there’s an issue with the shipment that needs to be addressed. Common reasons for delays include:

• Missing or Incorrect Documentation: This is one of the most frequent causes of delays. Incomplete invoices, incorrect HS codes, or discrepancies in declared value may prompt customs to hold your goods for further inspection. Your customs broker will assist in correcting and submitting the necessary documents.
• Classification or Valuation Issues: If customs questions the classification of your goods or the declared value for duty purposes, they may hold the shipment until it’s clarified. Your broker can provide the necessary details to resolve this quickly.
• Product Compliance Issues: Regulated goods, such as food, drugs, or chemicals, may require additional permits or certifications (e.g., FDA approval). If these are missing, customs will delay the shipment until the requirements are met. Your US customs broker will help ensure all regulatory obligations are fulfilled.

In most cases, your customs broker will work with customs officials to resolve the issues, ensuring that your goods clear quickly and without further complication.

Yes, we can assist with a wide range of logistics services beyond customs clearance, offering comprehensive support for your shipments:

• Freight forwarding services: Coordinating the transportation of goods from origin to destination, including carrier selection and route optimization.
• Warehousing and Distribution: Storing and managing inventory, order fulfillment, and distribution across the U.S. or internationally.
• Cargo Insurance: Arranging insurance to protect your goods during transit.
• Trade compliance consulting: Offering guidance on trade agreements, tariffs, and compliance.

Yes — we offer freight forwarding services globally.

We support shipments to and from all major international markets, including:

• North America (Canada, United States, Mexico)
• Europe (UK, EU, Scandinavia)
• Asia-Pacific (China, Southeast Asia, Japan, Korea, Australia)
• Latin America
• Middle East & Africa

Our services cover air, ocean, and ground freight, with door-to-door, port-to-port, and cross-border solutions. We work with a trusted global network of carriers and partners to ensure reliable transit, competitive rates, and consistent service worldwide.

Whether you’re shipping locally, cross-border, or internationally, we can coordinate the full movement of your cargo end to end.