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Why Do I Need A Customs Broker?

Why do I need a customs broker?

Importing into Canada can be difficult due to how complicated the Canadian customs processes can be. Navigating the system without prior industry knowledge can be time consuming, expensive, and complex. One of the main obstacles many global trade businesses face is the customs clearance process. This is where a customs broker can assist you.

What is a customs broker?

A customs broker is a licensed individual or company that works with border agents to ensure the goods being imported or exported have met all of the requirements. All customs brokers are licensed by the Canada Border Services Agency. Your customs broker will work with you to ensure your shipment moves smoothly across the border, while adhering to Customs laws and regulations. 

What services do customs brokers provide?

  • Putting together the required documentation for export shipments
  • Assisting you with arranging the transportation of your goods
  • Act as a liaison between you and the relevant agencies
  • Collecting required duties and taxes
  • Arranging inspections when required by governmental agencies

Do I need a customs broker?

Any business can import and export their own goods. However, having a customs broker will simplify the entire process and ensure your shipment gets cleared at the border. When you work with a customs broker, you are working with experts who have years of industry knowledge and experience. There are many benefits to hiring a customs broker, including:


Hiring a customs broker can save you a lot of time by improving efficiency during the importing process. A customs broker will guide you through the whole importing process and save you from spending many hours creating freight entries. Hiring a customs broker will allow you to continue to take care of your business, while affording you the peace of mind by knowing someone is taking care of the complicated customs processes. 

Paperwork Assistance

Customs brokers ensure the importer is complying with various Customs regulations. By doing so, they reduce the risk of any unforeseen issues at the border due to improper documentation. Improper documentation can result in shipment delays, shipment cancellations, and costly charges. Customs brokers accurately classify each product, ensure documentation is up-to-date, and advocate for you and your business every step of the way. 

Industry Knowledge 

Customs brokers have years of experience and industry knowledge. They ensure the importer is complying with various Customs regulations, and reduce the risk of any unforeseen issues at the border. Customs brokers will always be aware of new rules and regulations regarding your freight. By staying up-to-date with all customs regulations and brokerage laws in various countries, they reduce the risk of your shipment being delayed or stopped at the border. 

Cost management 

Rules and regulations in cross-border transactions are always changing. Hiring a customs broker can minimize your risk of making costly mistakes. Customs brokers also act as trusted advisors by finding the most affordable rates for your shipments and recommending less expensive ways for your business to save money. 

The Bottom Line

Working with a customs broker is the best way to ensure your shipments arrive where they need to be, when they need to be there. Investing in a customs broker can help your business in the long run by ensuring your goods always arrive on time. Customs brokers afford you peace of mind by helping you avoid importing errors. 

With over 40 years of experience, our team is here to help businesses navigate customs. Reach out today to learn more.

Categories: Customs, Global Trade